Big Brook Retreat

I surprised my Mum with a weekend get away & it was the perfect little stay we could have asked for. The fire place was a highlight during a cold, wet weekend. It had everything we needed, charm, well stocked with everything we could have needed.We had the perfect misty evening while the sun was setting.Very easy to book just make sure you book well in advance (about 6 months)

Could not have asked for a better host. They are perfect! They looked after us so well throughout our stay - they are so warm & lovely.We had car issues throughout our stay & they were nothing but very kind & helped in all ways. We relied on their jumpstarter to get around and they also gave us their spare battery for our car remote.Our surroundings were very quiet & peacefull - and those tall trees across the road look so majestic. They really have thought of everything to make our stay enjoyable & memorable.I honestly didn't think there would be any bubble bath soap for the spa but there was some provided!Next time when we are coming back(yes, we have already started planning on our way back home), we will definitely be more prepared.Thank you Darren & Libby for everything - for your warmth, your hospitality and everything else.

Big Brook Retreat was a beautiful, peaceful place to stay. Nestled amongst the trees, the silence was deafening, just what we needed to unwind, switch off and recharge. Everything we needed was there in our cottage, from towels and soaps to the lovely touch of fresh fruit and even a jar of jam. Darren and Libby were very warm and friendly and made us feel right at home.

Absolutely loved our stay at Big Brook Cottages! Darren and Libby were wonderful hosts, very friendly and welcoming. Our cottage was so comfortable and well equipped. Darren and Libby gave us local knowledge of places to see and eat etc and the cottages were only a very short drive to town. We highly recommend a stay here.

The thoughtful care that has been put into Big Brook Retreat is very apparent from the moment your enter your cottage.If a battery recharge & tranquility is what you desire, then this is the place.Quality, value, privacy and cleanliness are a benchmark of this accommodation.

Great stay at Big Brook, the cottages are very clean and probably one of the nicest we have found in the Great Southern.Perfect location to MTB out through the forrest to the dam and then continue down to the Pemberton MTB park and get in some dedicated trails before a great ride back through the forrest.The only way I could see this accomodation being better than it already is... we prefer a big bed, if it had been bigger, as the rooms would easily take a bigger bed, say a king would be fantastic.

A beautiful location with warm, comfortable and spotlessly clean chalets that have everything you need for your stay. The hosts Darren and Libby are so friendly and helpful, they pointed out some excellent places around Pemberton to visit. We enjoyed ourselves so much we have booked our next trip to the Big Brook Retreat already! Never new Pemberton had so much to offer.

This is in response to property owner's comment!Dear Property Owner, Thank you for your message. I visited Big Brook Retreat with my husband and friends last week. We planned this holiday in January as all of us needed a break from our busy schedules. Upon our arrival at your property, we found it to be a great place. However, your actions after our departure were not decent at all hence a lower rating has been given. You deducted $75 a few hours before our departure without informing us of the reasons. When my husband called you, he was informed that you found the chalet uncleaned and spent about 1.5 hours cleaning it before the next guests arrived. The complaint made was related to cooking.We indeed cooked in the chalet as we spent 2 nights and cleaned everything we used before we left. Cooking and cleaning are two subjective actions and one is free to have their own opinion. However, I can confirm that we did not leave the chalet in an unpleasant state.We requested you to provide evidence of the places/things you found uncleaned and to date, you were unable to do so. If it was that unpleasant why couldn't you even capture it?It is interesting to learn that you expected a professional cleaning from us so that you can simply hand over the chalet to the next guests without you getting involved in arranging/cleaning the chalet. In this case, the guests should rely on each others' cleaning and we should be paid a fee for cleaning. I recommend all the guests clean the utensils before using them as the property owner has made no effort to professionally clean" and it all depends on how well the previous guests have cleaned to the best of their abilities. We did clean all the utensils before we used them anyway so I guess we are safe (as they were not so-called professionally cleaned).To avoid any cooking-related issues in the future

We loved our 3 nights in the Big Brook Retreat Cottage. The cottage was very clean and fantastically equipped. We loved the small touches that made our stay feel very special. The location is also very convenient with just a few minutes drive to Pemberton town as well as all the lovely nearby forest walks. We would highly recommend it and will definitely come back and stay at Big Brook Retreat again.